G.U.E.S.T Yacht Interior Introduction (unit 01)

Will have a basic understanding of: The Demographics of the Yachting Sector, its Sub-Divisions & relevant Industries. How to professionally search for a Position onboard a Yacht & writing a Yacht CV Life at Sea as a Crew member Yacht Orientation & Seamanship Terminology The Roles & Duties of the Personnel & Departments Onboard a Yacht The Onboard Hierarchy & Chain of Command The Onboard Standards of Personal Presentation & Hygiene The expected Etiquette & Behaviours as a Crew Member The Standards of Attention to Detail required onboard a Yacht The Importance of Communication & Communication Styles The Etiquette of Meeting & Interacting with Guests The Diversities & Differences of Worldwide Cultures & Behaviours. Maintaining Personal Health & Wellbeing & how to find Support The Responsibilities of Employers & Crew for Health & Safety in the Maritime Industry

Course Structure

1 Day Interior Service Understand and have the ability to apply the following different types of table service: Plated Service – American Service Silver Service – English Service Butler Service – French Service Family Service Synchronized Service Room Service Buffet Beverage Service- Tea/Coffee/Cocktails/Wine and Water Understand and have the ability to apply the following: Breakfast, Lunch & Dinner Service Mise en place Caviar Service Hors d’oeuvres/ Canapés / Appetizers Room Service Buffet / Banqueting Service Back of house cleaning Table setting and decoration Napkin etiquette including how to lay a guest napkin/ how to tidy and how to replace a guest napkin BBQ Service 1 Day Housekeeping, Laundry & Valet Yacht Interior Housekeeping Super yacht cleaning: Guest on/ Guest off checklist Pre-guest checklist Expectations of standards Cleaning: Standards onboard Supplies Details clean/ regular clean Roster/ Schedules Garbage disposal Cabin & public area’s and cleaning: How to detail Checklists Cleaning caddies Importance of eye to detail Speed Yacht interior surfaces & do’s and don’ts Wood finishes and Veneers Marble Ceramics Polished Material Object d’Art Different types, care and handling, particular: Bed linens Bed making, doss and don’ts Introduction to Wardrobe Management Curtain fabrics Wall fabrics Silks Carpets Laundry Ironing, folding and presenting laundered garments Laundry labels and what they mean Crew & Guest laundry Stain treating Correct use and routine maintenance of the washing machine Correct use and routine maintenance of the tumble drier, especially the importance of cleaning the filters Correct use & routine maintenance of the iron Correct way to treat: Linen Cotton Wool Silk Polyester/mixed

Useful Information

1-Day GUEST Spirits & Mixology Module This course focuses on core spirits as well as the practical element of learning to make cocktails, including which tools to use, understanding recipes, the importance of a balanced drink and creating new combinations. What are the Core Spirits? Bartending Tools & Equipment Recipes Balance in Cocktail Making Classic Cocktails Cocktail Variations Creating New Combinations Course description: History of alcohol In-depth spirit knowledge: Vodka/Gin/Rum/Tequila & Whisky Demonstrating the fundamental elements of a great drink (character, presentation, flavour, aroma, fast, texture and balance) How to read a cocktail recipe Understanding balance Multiple orders Speed and efficiency 2 Martinis (classic and contemporary) 2 shot drinks (classic and contemporary) 2 long drinks (classic and contemporary) 2 non-alcoholic drinks