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Platinum Member

MLocked

  • Member since 7th Sep 2020
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Personal Information

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  • Gender Female
  • Nationality Swiss
  • Alcohol consumption Low
  • Willing to take a drug test Yes
  • Smoker No
  • Visible tattoos No
  • Criminal RecordNo

Team

  • Marital Status Single
  • Looking to work as a couple No

Languages

  • English Fluent
  • German Fluent
  • French Advanced

Availability

  • Availability Unknown
  • Current country Hungary
  • Current location Near Sopron

Passport & Visas

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Downloads

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About & Hobbies

I have more than 10 years’ work experience and training, in the hospitality, sales, management, tourism and cruise ship industry. I feel I do have what it takes to fulfil this position. I am also fully appreciative of the role requirements having had the privilege of being an invited guest on friends' luxury motor yachts. It was here that I became interested in working on yachts. My career experience in hospitality, tourism and retail afforded me the great opportunity to work on a 5-Star world cruise ship (incl. shipyard) which further cemented my dream to work on luxury yachts.

I can say with confidence that I tick all the boxes for the crew requirements with the expertise and experience gained in the hospitality industry. I also have the personality, maturity and understanding of what is needed, by when and by whom. I am adaptable, professional, confident, an excellent communicator, a team player, self-motivated, highly organised, with an excellent eye for detail and I work well under pressure. I am also multilingual, fluent in English, Swiss German, German, Hungarian, French and Italian. I am also currently studying Spanish. I am definitely a fast learner, with no issue acquiring any new skills required and willing to get stuck in where needed.

I trust that my expertise and experience, and my enthusiasm will be an asset to your selection process. I look forward to your favourable response to my application.

Photography, Sewing, History, Yoga, Swimming, Dancing, Hiking, Cycling (mountain biking) and Skiing. Extra Skills: Make-up Artist & Hair Stylist, Stylist (incl. Wardrobe planning), a First Degree Reiki Practitioner and Nanny.

Experience

0 - 6 months professional yachting experience

2 - 5 years professional hospitality experience

5+ years professional sales & marketing experience

2 - 5 years professional financial accounting experience

6 months - 1 year professional administrative & clerical experience

6 months - 1 year professional crew training experience

Motor Little Professional
Cruise Some Professional
New Builds Little Professional
Shipyards & Refits Some Professional

Detailed Experience

11th Oct 2019 - 24th Apr 2020 (6 months, 14 days)

  • Fine Jeweller / Assistant / Shorex Assistant to Excursion Team on World Cruise
  • on a 150m+ (492ft) Commercial Vessel called Locked
  • for Locked

During the World Cruise I worked with up-market guests and luxury products such as Chopard, Bulgari, Omega, Longines etc. Awards: Highest retail sales figures on the World Cruise. Duties: Shipyard work and set-up of new cruise ship MSC Grandiosa in Saint Nazaire, France - offered hands-on assistance to customers by assessing customer needs and maintaining current knowledge of consumer preferences - arranged new merchandise with signage and appealing displays that encouraged customer sales and moved overstock items - preformed daily tasks in sales - sales promotions - stock control - inventory - payment and exchanges policies - consistently met my short and long-term targets - trained/coached and supervised new staff members - helped management to identify workflow issues and find solutions - during the World Cruise I assisted the Excursion Team with land excursions and translations for the guests on sightseeing tours.

1st Sep 2015 - 30th Dec 2018 (3 years, 3 months)

  • Public Relations & Management
  • for Locked

I dealt and worked with up-market clients, 5* safari lodges and hotels in Southern Africa. Duties: Collaborated with sales force to achieve corporate goals - ensured projects are appropriately staffed for meeting project requirements - monitored employee productivity and optimised procedures to reduce costs - Supervised completion of financial paperwork and tracking reports - developing and supervising the production of PR material, including photographs, multimedia programs, publicity brochures, and promotional videos - promoting community relations through various events such as exhibitions and international travel fairs - negotiations of local supplier contracts as well as agent contracts in Europe - educational trips and property inspections carried out in Botswana, Mozambique, Namibia and Zambia.

1st May 2005 - 30th Aug 2014 (9 years, 3 months)

  • Brand- & Merchandising Manager
  • for Locked

I was in charge of a sales team of 11 employees and responsible for roll-outs for the jewellery collections in South Africa and neighbouring countries in Africa. Duties: Launches of collections - overseeing & monitoring product sales - overseeing merchandising - merchandising and sales training - responsible for quality control and overall customer satisfaction - liaising with international manufacturers - recruiting and securing new clients - motivating staff to achieve their set targets and operational goals - preparing and presenting sales report to the management team - collaborated with the marketing team to develop and roll out sales and marketing strategies - responsible for the hiring and training sales representatives, and dismissing those who consistently failed at meeting the company's target - performing regular employee evaluation and appraisal to assist in performance improvement.

1st Dec 2002 - 30th Oct 2004 (1 year, 10 months)

  • Sales Executive
  • for Locked

I was in charge of the corporate business and finding new executive clients. Duties: Managed and tracked travel - conference meetings and conference expenses - recruiting new corporate clients - building up the international travel market - contributing towards local travel stories - organising press trips - preparing presentation & marketing plans - liaising & negotiating with existing/new suppliers - managing client/corporate accounts - developed and updated media contact lists and handled special projects as assigned - produced and edited presentations- marketing reports - client proposals and correspondence.

1st Apr 1992 - 31st Dec 1995 (3 years, 8 months)

  • Part-Time Restaurant Hostess, Waitress & Event Coordinator
  • for Locked

Assisted floor manager in achieving deadlines, managing the restaurant staff and kitchen staff. Awards: 1994 the Top 3 Employees of the Year. Duties: Organising the replacement of soiled tablecloths and napkins and vacuum the bar and dining room carpets and other daily routines - receive the most “Smiles” (per our hotel rating system) and thank you notes by showing attention to detail while performing customer service, such as greeting, taking table reservations, assisting with bookings and menu translations - complete tasks per customer request, serving every customer as a VIP - assisting with room service, serving meals and setting tables for private in-room dining - housekeeping duties including vacuuming, cleaning windows, dusting and bathrooms when help was required - organising and managing various events at the hotel - maintain floral bouquets by watering or replacing shrivelled flowers on prominent display throughout the hotel.

1st Jan 1992 - 28th Feb 1995 (3 years, 1 month)

  • Products Relations Officer, Translator, Model Scout, Hair - & Make-up Artist & Stylist
  • for Locked

Duties: Bookings of models, photographers, locations etc. - Garment selections from retailers & wardrobe management - Concluding magazine shoots & contracts - Make-up Artist & Hair Stylist - Excellent international client relations due to language proficiency in German, French and English - Overseeing pre-production day logistics and day production logistics - Recruiting International Modelling Agencies to join group

Qualifications

  • Entry Level Qualifications (or equivalent) STCW 95 (STCW 2010)
    Proficiency in Security Awareness (A-VI/6)
    Proficiency in Designated Security Duties (A-VI/6-2)
    Drivers License
  • G.U.E.S.T Program - Interior Qualifications (or equivalent) G.U.E.S.T I Introduction CoC Yacht Junior Steward(ess)
  • G.U.E.S.T Program - Interior Modules G.U.E.S.T Yacht Interior Introduction (unit 01)
    G.U.E.S.T Yacht Interior Basic Food Service (02)
  • G.U.E.S.T Program - Wine & Spirit Modules (or equivalent) G.U.E.S.T Wine, Bartending and Mixology Introduction (unit 03)
  • Specialised Interior Qualifications & Courses (or equivalent) Superyacht Interior Course
    Crowd Management on Passenger Ships
  • Food & Hygiene Qualifications Food Hygiene (HABC Level 2)
  • Maritime Training Academy (MTA) Diploma(s) & Short Courses (or equivalent) Introduction to the Superyacht Industry
  • Education (or equivalent) Diploma of higher education (DipHE)/NVQ level 5 or higher national diploma (HND)

Interior Skills

Hospitality Proficient
Teamwork, Communication & Management Proficient
Provisioning Experience
Accounting & Budgeting Very Good
Laundry Very Good
Silver Service Experience
Detailing Proficient
Galley Assistance Experience
Table Service & Settings Very Good
Child Care Very Good
Floristry & Flower Arrangement Very Good

Culinary Skills

Italian Proficient
Healthy Very Good
European Experience

Personal Trainer Skills

Cycling Very Good
Yoga Experience
Rowing Very Good
Swimming Very Good
Running (Cardio etc) Experience

IT & Design Skills

Microsoft Word Very Good
Microsoft Excel Very Good
Microsoft PowerPoint Very Good
Microsoft Outlook Very Good
Cloud Computing Experience
Web Design Very Good
Mobile Apps Very Good
Word Press Very Good

Admin & Clerical Skills

Communication Proficient
Customer Service Proficient
Interpersonal Experience
Teamworking Proficient
Problem Solving Proficient
Time Management (e.g planning) Very Good
Organisational Proficient

Financial Skills

Budget Management Experience

Sales & Marketing Skills

Account Management Experience
Client Relations Proficient
Client Services Proficient
Customer Relationship Management (CRM) Very Good
Social Media Management (e.g. Facebook, Twitter, LinkedIn, Instagram etc) Experience
Sales Management Proficient
Marketing Very Good
Advertising & Brand Promotion Very Good
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