Superyacht Interior Course

SUPER YACHT STEWARDESS/STEWARD 7 DAY TRAINING COURSE

INTERNATIONALLY RECOGNISED TRAINING FOR STEWARDESSES AND STEWARDS

The Superyacht Crew Academy 7 Day Superyacht Hospitality Steward/ess course is an entry level into the world of superyachts. Successful completion of this course will allow you to work as an interior crew yacht steward/ess on superyachts of any size anywhere in the world. This course is ideally suited for people who have solid hospitality foundation skills. If you don’t hold these skills we recommend the 10 day Complete Professional Superyacht Hospitality Steward/ess course.

The Superyacht Crew Academy IYT Superyacht Steward / Stewardess Course will provide you with multiple skills and a professional knowledge of your role onboard as a Superyacht Stewardess or Steward. Successful graduates can confidently accept any Steward/ess assignment on superyachts anywhere in the world. You will graduate with two internationally recognised certificates:

-IYT Worldwide certificate for Professional Superyacht Hospitality

-IYT Worldwide certificate for Small Powerboat & RIB Master(MCA Approved)

This 7 day course places great emphasis on the essentials of good service as well as giving you the theoretical and practical skills necessary to be an active crew member onboard a superyacht.

OUR INTERNATIONALLY RECOGNISED CERTIFICATIONS ARE YOUR ENTRY TO GETTING A JOB ABOARD A SUPERYACHT

The IYT Professional Superyacht Interior Crew certification is the only internationally recognised qualification for superyacht interior crews. Your graduation certificate will be accredited by International Yacht Training (IYT) Worldwide, who has recognition with 25 governments across the globe. The RIB tender certificate is approved by the Maritime Coastguard Agency (MCA).

In addition, Superyacht Crew Academy is an Australian Nationally Recognised Registered Training Organisation and if you complete the STCW 95 training with us you will also qualify for a ‘Statement of Attainment’ known as the Shipboard Safety Skill Set (SSSS). This certificate will allow you to work on Australian commercial vessels.

The Superyacht Crew Academy has established over the years a global network with leading recruitment agencies overseas and within Australia. All of these Superyacht Crew recruitment agencies acknowledge and welcome the IYT Professional Superyacht Interior Crew certification.

WORK EXPERIENCE BEFORE HEADING OVERSEAS

Immediately after the training course, deckhands and steward/ess will have the opportunity to gain work experience face to face with guests. This is a great way to put your newfound skills into play cruising Sydney Harbour and it will be a real bonus for your resume to have your guest service with sea miles logged off by the Captain.

EXCELLENCE

An excellent steward/ess is polite, well groomed and lively. The skills needed to perform a stewardess job are not difficult to learn but the attitude and art of good service is something that takes training and practice. A stewardess requires a blend of responsibility, maturity and self-discipline along with a great sense of humour and pride of exceptional performance with meticulous attention to detail both in assigned duties and in personal presentation.

Some of the skills and knowledge necessary to be a steward/ess are:

-Security, confidentiality and privacy issues

-Professional etiquette in communication, personal hygiene, appearance and attitude

-International protocol and correct forms of address

-All styles of food service and entertainment planning

-Provisioning and product inventories

-Decanting, purchasing, service and storage of fine wines

-Impeccable care of exotic furnishings, finishes and fabrics

-Total laundry procedures

-Floral Arrangement

-Guest care and valet services

Course Structure

7 Day Complete Stewardess Training Course:

Most captains require all members of their crew to be able to operate the superyacht tender, to use a VHF radio and to know the basic rules that govern life aboard a ship. The complete training course makes certain you will stand out from other new comers to the industry when you start hunting for a position on a Superyacht. In addition to learning essential skills for achieving excellence as an interior crew member you will learn the basic rules for working aboard a superyacht plus obtain an internationally recognised RIB small power boat certificate and instruction on operating VHF radios.

DAY 1:

SUPERYACHT INDUSTRY INTRODUCTION

THEORY:

-Introduction to the Superyacht Industry

PRACTICAL:

-Exclusive Tour of a Superyacht

-Meet and Greet the Captain & Crew

-Opportunity to ask questions

-Learn about the Industry, Life Onboard

-What they look for when employing crew

-Captains Expectations

THEORY:

-Professional Decorum and Social Skills

-Resumes/Interviewing

-Crew Agreements & Agencies

-Personal Appearance & Hygiene

DAY 2:

PRACTICAL:

-Visit Whitegoods Manufacturer

-Learn How To Use Whitegoods, Irons, Presses and other laundry equipment found on Superyachts

-Barista Training

-Use & Maintenance of Machine

-Learn the art of coffee

-Roasting & Origin

-Extraction of Coffee

-Milk Texturising

-Make all of the coffees you’d expect to find in a Cafe

-Pouring Techniques

-Coffee Art

-Cleaning & Maintenance of Machine

THEORY:

-Laundry Formalities

-Cleaning standards & supplies

-Cleaning with guests onboard and in non-guest periods

-Laundry products and stain removal advice and hints for success

DAY 3:

THEORY:

-Silver Service: French, Russian, British, American & Chinese

-Wine Appreciation

-Food & Beverage Matching

-Table Settings

-Napkin Folding

-Identification glassware, cutlery & service utensils

-Care and storage of fine China, Silverware, Stemware

-Serving Order and tips

-Meal sequence, clearing order

-Plated & other types of Service

-Food Safety & Hygiene

PRACTICAL – LOCAL CELLAR:

-Wine Appreciation

-Beers, Spirits & Liquors

-Cheese Tasting

DAY 4:

THEORY:

-Flower appreciation & caring for flowers

-Hints on floral arrangements & vases

-Interior & Exterior Detailing

-Housekeeping

-Ironing crew uniforms

PRACTICAL:

-Florist market visit

-Practical floral arranging

-Cabin Preparation

-Cabin cleaning

-Bed making

-Turn-down service

DAY 5:

PRACTICAL ONBOARD SUPERYACHT

-Practical Onboard Superyacht

-Interior Detailing

-Cabin cleaning, bed making, & turn-down service

-Use of Products

PRACTICAL - LUNCH SERVICE

-Silver Service Lunch

-Table Setting

-Fruit Basket presentation

-Service of Food

-Service of Wine & Champagne

-Wine Service & Decanting Techniques

PRACTICAL

-Cocktails Making

-Product Knowledge Demonstration

STEW THEORY ASSESSMENTS

DAY 6:

RIB - THEORY

-Boat theory

-RIB Safety

-Lights/sound signals

-General seamanship

-Vessel handling theory

-Anchors & anchoring

-Weather

-Nautical Terminology

PRACTICAL

-Line throwing techniques

-Knots

-Splicing

-Types of Ropes

-Fendering

THEORY

-VHF/HF Radio Operation

-Phonetic alphabet

-Emergency Procedures

-Bridge Equipment

-Radio Procedures

DAY 7:

RIB - PRACTICAL

-Pre-launch /pre departure checks

-Refuelling procedures

-RIB Handling Techniques Under Power

-Coming Alongside vessels and wharves

-Tying up correctly

-MOB procedures

-Engine checks

-Knots and rope work

-VHF radio practical

-Dinghy launching & recovery

-Bridge equipment

-Conducting safety briefings

THEORY ASSESSMENTS

-RIB Theory Exam

-Radio Assessment

GRADUATION & PRESENTATION

Useful Information

This course is ideally suited for people who have solid hospitality foundation skills. If you don’t hold these skills we recommend the 10 day Complete Professional Superyacht Hospitality Steward/ess course.

This is the entry level course for superyacht crew and anyone with a reasonable command of the English language, who is over 18 years old, in good health, and without colour blindness can sign up for the course.

Either before or after you start your Steward/ess training you will need to have completed a six day STCW 95 Basic Safety Course (Standards of Training Certification and Watch keeping for Seafarers), that is compulsory for all crew on superyachts.

The STCW 95 gives you the minimum standard of qualification required to work on vessels of any size and equips you with a detailed understanding of what to do in the event of marine emergencies.

Superyacht Crew Academy conducts regular STCW 95 courses in Sydney during which you will study safety and sea survival, first aid and CPR, fire fighting including use of breathing apparatus and personal and social responsibilities and vessel security. The STCW 95 can be packaged with the Steward/ess course or you can do the two separately.

You can take the 7 day course all at once or one day at a time to suit your time frame.

Do you already have a year of experience as a stewardess and are ready to take the next step? Take our 1 Day Yacht Chief Stewardess course!