Summary
FANTASTIC CLIENT SERVICE PROVIDER REQUIRED FOR UHNW CLIENT IN LONDON
Location: Mayfair, London & International
Contract: Full-Time, Permanent
Salary: £60,000 per annum + Benefits
Status: Accommodation provided when on rota
Do you have experience working in teams within the UHNW sector and an interest in transferring your
skills into private households? If you are passionate about working within a team to deliver the finest
personal service, fulfilling not only all Client requests but unexpressed wishes and needs, this could be
the ideal opportunity for you.
We are looking for authentic individuals who take pride in delivering service from the heart, with a
humble and discreet approach to proactively exceed Client expectations. Team membership with an
understanding of anticipatory and intuitive service are prerequisites for this role and whilst aviation
or yachting experience is desirable, it’s the right character and motivation for this important service
role that is most essential.
This is a unique opportunity to transfer your skills into private households, without the typical
compromise of starting from the bottom. You will be part of a talented small mobile team, dedicated
to providing 5-star exceptional service across our UHNW Client’s growing portfolio, within beautiful
residences located in London and abroad. Team membership to each residence is key to the success
of your role.
Working as part of a team alongside the House Manager in each residence, paying attention to the
small, thoughtful details that show you are really in tune with the Client’s preferences and ensuring
each visit is a truly bespoke experience, this is a fabulous opportunity to join a family orientated team
with long standing and dedicated employees. Travel is required as part of the role, so it is essential
that candidates are flexible and able to travel and be on standby when required.
Peak season periods are the months of December, June, July & August when you will be busy travelling
for the Client and delivering services with your team – during this period you will have 1 day off per
week with accommodation, food & travel expenses provided. Shifts patterns would be either 7am-
5pm or 11am-9pm. For the remainder of the year, rotations are 2 weeks on standby, 2 weeks off. It is
forecasted that you would be called for at least half of standby duties, but you would be expected to
be available at all times during your standby period – standby shifts are 7am-7pm.
DUTIES INCLUDED, BUT NOT LIMITED TO:
• All food services
• Attending to butler calls
• Arabic tea & coffee services
• Master bedroom housekeeping oversight
• Wardrobe organisation and oversight
• Fresh fruits, refreshments & Client fridge care
• Guest & drinks services
• Polishing silver, care of table linens & service ware
• Helping with the smooth running of events and client service
• Floral arrangements
• Running errands and shopping
ESSENTIAL CRITERIA:
• Prior service experience within a similar role
• Team membership and a can-do, positive approach
• Ability to multitask
• Service orientated
• Warm, empathetic and professional
• Optimistic explanatory style
• Strong eye for detail and well presented
• Well spoken with fluent English
• Flexible and travel-ready
• Excellent checkable references
• The right to live and work in the UK