Summary
*** Land-based Role in the UK ***
HANDS-ON HEAD HOUSEKEEPER REQUIRED FOR UHNW FAMILY IN LONDON & SURREY
Location: London & Surrey
Contract: Full-time Permanent
Salary: Negotiable, DOE
Status: Live-out
We have a fantastic opportunity for an experienced and hands-on Head Housekeeper to support a high-net-worth family with the management and upkeep of their homes in London and Surrey. Responsible for managing the family’s main residence in Belgravia and second home in Surrey, you will have exceptional organisational and interpersonal skills. The ideal candidate will have prior experience working for HNWI’s and have a thorough understanding of how private households operate.
Responsible for working alongside and overseeing the work of the other housekeepers in Belgravia and Surrey, you will liaise with the family’s PA to keep up to date with the family’s schedule and travel plans, ensuring that there’s always sufficient cover at both properties, according to the family’s movements. Undertaking general housekeeping, laundry, and wardrobe management duties, it is essential that you are a team player with a flexible approach who is willing and able to step in to cover any scheduling gaps or to substitute for team members who are absent.
Working 5 days per week on a rolling schedule, you will either work the early shift (8:30-17:30) or the later shift (12:00-20:30), so flexibility to accommodate different shifts is essential. A driver with their own reliable transport is required for this role as you will be required to visit the Surrey property at least once per week (any work travel costs will be covered by the family).
DUTIES TO INCLUDE, BUT NOT LIMITED TO:
• Liaising with the principals and the PA to stay abreast of the family’s schedule
• Hands-on housekeeping to include cleaning, laundry, ironing and wardrobe management
• Managing household expenses/petty cash and liaising with service providers and contractors
• Ad-hoc errand running
• Meeting and greeting any visitors, offering refreshments etc.
• Laying/clearing the table and serving lunch/dinner when required
ESSENTIAL CRITERIA
• Prior relevant experience in a similar high-end household
• Excellent eye for detail and the ability to provide training to household staff where needed
• Brilliant interpersonal skills and fluent English language skills
• Professional, hardworking & trustworthy
• Trustworthy, reliable, and discreet
• Proactive, adaptable, and able to work at a fast pace
• Flexibility and willingness to travel between properties in London & Surrey
• Excellent knowledge of London and well-connected
• Confident driver with full, clean driver’s license and own reliable transport
• Excellent checkable references
