Summary
TRAVELLING HOUSE MANAGER/BUTLER - LIVE IN
JAPANESE OR CHINESE SERVICE SKILLS A MUST
6 DAY WORK WEEK
Start Date: Asap
Salary: DOE Negotiable
Accommodation: Provided
Essential Requirements: Previous extensive Household/Estate and Staff Management experience. Calm and collected manner, highly discreet and well organised. Ideally Nines House Management Software experience of willing to train in this. Flexibility to travel and take care of Principals’ needs.
An experienced House Manager/Butler is required for a private family based in the Cayman Islands. The role involves ensuring the smooth operation of the residences, overseeing staff to guarantee responsibilities are met, and delivering top-tier service to the principals. Responsibilities include coordinating maintenance and repairs, managing assigned tasks, and cultivating relationships with local vendors and working closely with the Family Office.
Key Responsibilities:
• Overseeing the maintenance and administration of the household, managing inventory, and coordinating with contractors
• Staff Management: Responsible for hiring, training, motivating, creating staff duties and schedules, as well as conducting performance reviews and monitoring
• Communication and Reporting: Keeping the principals informed about household and staff issues, updates, and progress
• Cost and Time Management: Focusing on budget adherence and maximizing efficiency
• Family Schedule Management: Coordinating the family's schedule, including travel arrangements and driving as needed, whether in the Cayman Islands or abroad
• Entertainment Management: Planning, preparing, serving, and providing care for the principals and guests during events
• Overseeing the care and wellbeing of all family pets.
• Assisting with Household Projects: Helping with various house-related projects as needed
• Disaster Management: Preparing and getting the property secure in case of or expected bad weather
• Maintain effective communication with principals and staff, ensuring everyone is informed and aligned
• System Checking: Ensuring all systems are checked before principals arrive or return
• Performing any other task and responsibilities as requested by management
Candidate Requirements:
• Maintain integrity, confidentiality and professionalism at all times
• To action any maintenance issues immediately and escalate to the nominated vendor and report update and corrective actions to Principals/Senior Management
• Ensure compliance with all relevant safety and security policies and procedures to ensure that a safe, secure and environmentally operation for the principals, guests, employees and stakeholders
• Discretion on all information relating to the principals
• Guide and ensure the development and implementation of appropriate policies, processes, systems, standards and procedures
